More good news! Some of you have asked about whether your Supra DisplayKEY cradle will work with Microsoft's Internet Explorer 7®. We're happy to let you know that the answer is yes! Your Supra USB DisplayKEY cradle has been tested and approved to work with Microsoft's latest version of IE7®.

Please refer all agent questions regarding new devices to our Technical Support department at 877-699-6787, seven days a week from 5:00am until 7:00pm, Pacific Time.

Voice Mail Updates

Recently, the Board had a meeting with eGix to discuss some new product offering and to talk about some of the issues members are having. The number one member complaint we hear is: the message was delayed. EGix tells us that at least some of the time its user error and shared some tips to help avoid delayed voice mail messages. EGix recommends the following:

When creating a password for your voice mail, avoid using the following numbers as the last number in your password. The numbers instruct the system to keep or skip your message:

KEEP a message
SKIP a message

Because the buttons on cell phones are so small its easy to inadvertently press the number more than once. If the system hears a 5 or 8 it will keep your message or skip your message causing a “delayed” message.

Another tip – ALWAYS press “9” to EXIT the system after sending a message to another voice mail user. If you do not press the “9” button, your message may be delayed by hours or days. This is what eGix refers to as “ghosting” and is the number one reason for delayed messages.

VOICEMAIL MINI-SESSIONS

EGix will be conducting training classes on April 25, 2007 at the Board office. The Board of Directors is committed to helping members maximize the benefit of their voice mail product. If all members used their voicemail everyone would experience a benefit in addition to realizing an actual time savings.

To help us reach this goal, eGix is sending trainer, Karen Jeffries, to the Board office. She will help either refresh existing user’s knowledge or introduce the new users to

to all the various aspects of this product. Karen will conduct two training classes and facilitate a User Group meeting. The User Group will be one hour long over the lunch hour and attendees can bring their questions and their lunch and learn from each other. The two classes will touch on existing Voice Mail services and Unified Communications (fax and email services). If you want to maximize the use of your voice mail and learn how to network your voice mail with your fax and e-mail….sign up today. The classes are limited in size so it will be on a first come first serve basis:

Wednesday, April 25, 2007
9:00 am – 10:00 am
1:00 pm – 2:00 pm

A User Group session is being held from 11:30 am to 12:30 pm. on the 25th. Bring your lunch and share tips with other users.

Mini-Sessions

The following Mini-Sessions are an opportunity to expand your knowledge in the Real Estate Industry!

Come join our classes!

April 25th - Voicemail User Group
11:30-12:30pm
Share and receive tips with other users.
May 23rd - Microsoft Office User Group
11:30-12:30pm
Share and receive tips with other users.
June 13th - Technology Panel
11:30-12:30pm
Learn and share the top technology programs being used by other realtors.
June 20th - Zipform Online
11:30-12:30pm
Bring your questions & problems!

Please bring your own lunch!

Call the Board Office for reservations (875-3283) or send an e-mail to info@ecbor.com.

Click here for more info.

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